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# National Switchboard to take control of LGBTQ+ helpline support in Brighton & Hove
- URL: https://www.scenemag.co.uk/national-switchboard-to-take-control-of-lgbtq-helpline-support-in-brighton-hove/
- Published: 2025-07-28T12:53:23.000Z
- Updated: 2025-07-28T12:53:23.000Z
- Author: Graham Robson
- Tags: Community Corner

**Brighton & Hove LGBT+ Switchboard** has announced a new partnership with **Switchboard** – the National LGBTQ+ Support Line. From **October 2025**, National Switchboard will assume responsibility for delivering helpline support across Brighton & Hove, thereby expanding access to a trusted, year-round service for LGBTQ+ individuals and their allies.

Although Brighton & Hove’s local helpline telephone number and email address will be transferred to the national service, this transition, **Brighton & Hove LGBT+ Switchboard** says, will happen "seamlessly, with no disruption for those reaching out for support". Local volunteers will remain actively involved, continuing to provide peer-led assistance.

![](https://www.scenemag.co.uk/content/images/2025/07/72487c36-3366-5a48-a95f-3cdd7370a932-1.png)

****Rob Sainsbury**

**Rob Sainsbury**, Chief Executive of Brighton & Hove LGBT+ Switchboard, commented: “Having operated our helpline for over 50 years, we’ve grown to offer a broad range of dedicated services that support the health and wellbeing of LGBTQ+ people in Brighton & Hove and across Sussex. With the National Switchboard now delivering helpline support in the region, we’re excited to refocus our efforts on the other vital services we provide.”

![](https://www.scenemag.co.uk/content/images/2025/07/1722614421173.jpeg)

Brighton & Hove LGBT+ Switchboard will continue to deliver a variety of essential in-person local services, including the **BOLD project** (supporting those experiencing bereavement, older LGBTQ+ individuals, people living with dementia, and their carers), **Domestic Abuse services**, and **Social Prescribing** for **Trans, Non-binary, and Intersex people**, as well as **LGBTQ+ Migrants, Refugees, and Asylum Seekers**. These services complement their **Health Inclusion programme** and **training provision**.

![](https://www.scenemag.co.uk/content/images/2025/07/ae1cf010-53a0-82f3-bb68-e837f42d82cc-1.png)

****Stephanie Fuller**

**Stephanie Fuller**, Chief Executive of the National LGBTQIA+ Support Line, added: “This strategic partnership between ourselves and Brighton & Hove Switchboard stands as a shining example of community collaboration that will enhance support and services for our community. 

"By prioritising a community-first approach, we can achieve better outcomes for LGBTQ+ individuals who may need support from our national helpline or benefit from the excellent in-person services provided by Brighton & Hove Switchboard.”

In 2024 alone, the National Switchboard’s team of over 300 volunteers handled more than 14,000 conversations, supporting LGBTQ+ people and their allies with everything from everyday queries to life-changing decisions. 

Their support is entirely free and accessible wherever you feel most comfortable - whether by phone (**0800 0119 100**), live chat (**switchboard.lgbt**), or email ([**hello@switchboard.lgbt**](mailto:hello@switchboard.lgbt)) - from **10am - 10pm**, every day of the year.